ISO 21401:2018
The only international standard created specifically for hotels, resorts, lodges and vacation rentals – covering energy, water, waste, community impact and guest experience.
What Does ISO 21401 Cover?
ISO 21401:2018 provides a comprehensive framework for accommodation providers to manage their sustainability performance across every dimension that matters.
- Energy efficiency and carbon footprint reduction
- Water conservation and management
- Waste reduction, recycling, and circular economy
- Biodiversity and ecosystem protection
- Social responsibility and community engagement
- Guest experience and satisfaction
- Local economic contribution
- Sustainable procurement practices
The Journey
Path to ISO 21401 Certification
A clear, structured approach to achieving the global gold standard for sustainable hospitality.
📋
Plan
Gap analysis & sustainability goals
→
🔧
Implement
Deploy policies & train staff
→
📊
Monitor
Track KPIs & measure impact
→
🔄
Improve
Continuous enhancement cycle
→
✅
Certify
Third-party audit & certification
Applicability
Who Is ISO 21401 For?
Hotels & Resorts
From boutique inns to 5-star chains
Vacation Rentals
Villas, apartments, eco-lodges
Lodges & Camps
Safari lodges, glamping sites
Hospitality Groups
Multi-property portfolios