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ISO 21401:2018

The only international standard created specifically for hotels, resorts, lodges and vacation rentals – covering energy, water, waste, community impact and guest experience.

What Does ISO 21401 Cover?

ISO 21401:2018 provides a comprehensive framework for accommodation providers to manage their sustainability performance across every dimension that matters.

Energy efficiency and carbon footprint reduction
Water conservation and management
Waste reduction, recycling, and circular economy
Biodiversity and ecosystem protection
Social responsibility and community engagement
Guest experience and satisfaction
Local economic contribution
Sustainable procurement practices

Sustainable resort with tropical gardens

The Journey

Path to ISO 21401 Certification

A clear, structured approach to achieving the global gold standard for sustainable hospitality.

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Plan

Gap analysis & sustainability goals

→

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Implement

Deploy policies & train staff

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Monitor

Track KPIs & measure impact

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Improve

Continuous enhancement cycle

→

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Certify

Third-party audit & certification

Applicability

Who Is ISO 21401 For?

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Hotels & Resorts

From boutique inns to 5-star chains

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Vacation Rentals

Villas, apartments, eco-lodges

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Lodges & Camps

Safari lodges, glamping sites

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Hospitality Groups

Multi-property portfolios